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Книги автора: Justin Davis

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Язык: Английский
An indispensable guide to parents of hockey hopefuls At a time of great change in hockey, Justin Dav…
An indispensable guide to parents of hockey hopefuls At a time of great change in hockey, Justin Davis exposes the dark underbelly of the journey from the minors to the big leagues Hockey culture: it's a commonly used phrase inside the game, glorifying sacrifice, toughness, loyalty, and a sense of identity. Justin Davis viewed this culture as something he was lucky enough to experience. After all, he'd won a Memorial Cup after leading the tournament in scoring, and he'd been drafted by the Washington Capitals. «In my mind,» he says, «I was the normal one.» Unfortunately, after stepping outside the game, he began to recognize the racism, sexual abuse and bullying that was so deeply ingrained in the sport. And then, as his own children grew into teenagers, the curtain was pulled back, the memories came rushing forward, and he was horrified: «Why was I naked in a bus bathroom for four hours with seven teammates? What happened to my brain, and why can't I remember the simplest things? How did I end up living in a basement where the strangers upstairs were clearly engaged in domestic abuse?» As it navigates the sport's darkest corridors, Conflicted Scars shares the story of the common Canadian player and offers a guide for parents who need to know how and why a typical teenager with NHL dreams, from a small town, now lives anxiously, introvertedly, and battling emotional detachment.
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Добавлено
Год выхода: 2017
Язык: Английский
The highly visual, step-by-step guide to getting the most out of Salesforce.com Teach Yourself VISUA…
The highly visual, step-by-step guide to getting the most out of Salesforce.com Teach Yourself VISUALLY Salesforce.com, 2nd Edition is your ideal guide to getting up to speed on the world's number-one on-demand customer relationship management (CRM) system. With full color screenshots and step-by-step instructions, this highly visual manual shows you everything you need to know to get the most out of Salesforce.com. You'll be walked through each step of the entire process, from choosing the right edition and customizing your service to capturing leads, inputting contacts, tracking correspondence, reviewing reports, and more. This updated edition covers the newest features and tools that make your business run more smoothly, so you can get up and running quickly. This book is your ultimate guide to optimizing Salesforce.com capabilities, helping you leverage your data into added value for your business. Choose the right Salesforce.com edition to suit your needs Master the latest and most helpful features Personalize your system for a tailor-made CRM solution Manage accounts, develop contacts, track inventory, and more
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